Mybanner患者门户

拥有24/7在线访问您的健康信息是一件很棒的事情。

Request a proxy

Why create an account?

Review health information for you and your children ages 11 and younger (including blood pressure, allergies, medications, immunizations and more).
Securely message your Banner Medical Group, Banner – University Medical Group or Banner MD Anderson provider (messaging is available for most providers).
View your lab results, prescribed medications, X-rays and other medical imaging reports.
View discharge instructions after a hospital stay or emergency department visit.

Getting started is easy.If you already have an account, you can login here using your email address and password. If you need to sign-up for an account, we've made it simple:

If you have been seen at a Banner Health location in the past, you can self-enroll using the name, email address and date of birth you used to register for your visit. Note you cannot enroll your children using self-enrollment.
You can also have an invitation emailed to you when you are at your next appointment or hospital visit. Just let the staff know you would like an invite when you’re checking in.
什么是代理？
- A proxy is a person, other than the patient, who has been granted full access to the patient’s MyBanner Patient Portal. This includes parents, Agents as authorized under state law, Guardians and Surrogates for children under the age of 12, and adults who lack decision making capability. To request access to a patient's portal, please use these links:
  - Request proxy access to your child's patient portal
  - Request proxy access to an adult's patient portal

Download the Banner Health App.Having this information at your fingertips makes managing your health easier. And, with our app available in theApple App或Google Playstores, you can have all this important information with you at all times.

Virtual Visits.We can provide video visits across multiple care venues including primary care and specialists, Banner MD Anderson Cancer Center, Banner Alzheimer’s Institute and Banner Urgent Care. For more information, please contact your doctor’s office.

问题？需要帮助登录吗？支持周一至周日上午8点至下午4:30提供支持。MDT在（480）684-6000或（855）355-6500的免费电话。

创建一个帐户

Who can create an account?

您必须年满18岁才能创建一个帐户。

如何创建门户帐户？

转到我们的网站上的“创建帐户”，然后输入您的名字，姓氏，电子邮件地址和密码。
Please provide the same name and email address that you gave at registration at a Banner provider visit or facility.
您将需要验证您的电子邮件地址以向前发展。验证信息后，您将能够登录门户。

如何访问我的医疗图表？

从横幅设施:

Start the enrollment process at your next appointment or hospital visit. Just let the staff know when you’re checking in. We can send you a secure invitation to access your medical chart.
请注意，如果您是现有的门户网站用户，则需要向他/她提供您在门户帐户上使用的电子邮件。
一旦您从Banner Health Foundation收到邮箱中的邀请函，请回答您的安全问题以访问您的帐主頁(欢迎您)户。After connecting to the portal, click on the ‘View your medical chart’ tile. Your medical chart will open on a separate tab.

从您的门户仪表板：

如果您是新用户：如果您过去曾在横幅健康位置见过，则可以自我注册。主頁(欢迎您)登录到门户网站后，单击“查看医疗图表”加上按钮。您将需要输入安全问题才能访问您的记录。请在横幅提供商访问或设施上提供相同的名称，电子邮件地址，电话号码，出生日期或SSN。您无法使用自我注册来注册孩子。
如果您是现有用户：登录门户后，单击“查看医疗图表”瓷砖。您的医疗图表将在单独的选项卡上打开。

How can I access my relative’s medical chart as a proxy?

Go to bannerhealth.com, click on Login and fill-out a proxy request form:
- Request proxy access to your child’s patient portal
- Request proxy access to an adult’s patient portal
向横幅设施询问我们的员工协助。如果您有资格，我们可以向您发送安全邀请，以访问您的相对医疗图表。
请注意，如果您是现有的门户网站用户，则需要向他/她提供您在门户帐户上使用的电子邮件。一旦您从Banner Health Foundation收到邮箱中的邀请函，请回答您的安全问题以访问您的帐主頁(欢迎您)户。
After connecting to the portal, click on the ‘View your medical chart’ tile. Your medical chart will open on a separate tab.

Why can't I see my child's information if they are between the ages of 12 and 17?

Regulations do not allow you to view certain parts of the medical record for this age group. You can request copies of your minor’s medical record information by:

联系健康信息管理服务（HIMS）部门your hospital.
与您的前台交谈Banner primary care physician's office.
You may complete theMedical Information Release formand submit along with proof of valid identification via email:
- 对于医院记录，提交给azroi@bannerhealth.com
- For clinic or urgent care records submit to BMGROI@bannerhealth.com

可以评估收费以查找和复制您的记录；如果要产生任何费用，您将收到通知。为了减少复制费用，您可以请求最新信息或特定文档。

What if I don't get the email to verify my account?

Please check your spam and junk folders.
Add reply@enewsletter-target.bannerhealth.com as a trusted email address.
If you still cannot find the email, you can request another be sent by trying to login using your credentials. A message will display asking you if you want a new email to be sent to you. If you need further assistance please call our support line.

为什么在我创建帐户时索要您要做的所有信息？

We require the information requested so that we can match you correctly with your record in our system.

Why can't you find my record?

The information you provided may be different than the information you gave at registration, or you may not have been seen at a Banner Facility or by a Banner provider. Please email us or call our support line.

访问您的帐户

Why can't I log in?

请验证您的电子邮件地址正确。如果您使用的是正确的电子邮件地址，则可能需要重置密码。

要重置密码，请单击登录页面上的“重置我的密码”按钮。它将将您重定向到一个新页面，您需要在其中输入帐户电子邮件地址并单击“提交”。

在此步骤之后，电子邮件应该通往您的邮箱。单击电子邮件并输入您的新密码。重置密码后，您将看到一条成功消息。尝试再次登录，看看问题是否仍然发生。

What should I do if I have not received an email to verify my account?

If you have not received an email, please try logging into your account. You should see a screen that allows you to resend the email. If you do not see this option, the entered information may not match what is in our system. Please try to login again after a few minutes. If the issue persists, please email or call our support line.

如果我的电子邮件中的链接到期，该怎么办？

If the link in your email has expired, please try logging into your account. You should see a screen that allows you to resend the email. You should see a success message telling you that an email is on its way. If you do not get this option, please email or call our support line.

为什么我不能更新我的个人资料信息？

If you need to make changes to your profile, please call our support line. We are working on improving this process to allow you to make changes electronically in the future.

How do I change my password?

If you need to change your password, please click on account settings on the top right menu, choose reset password and follow the directions.

What are the password requirements?

For the best security, all passwords need to be at least 8 characters long and include the following:

至少有一个大写字母
At least one lower-case letter
至少一个数字
至少一个特殊角色

What should I do if my account locks after too many attempts to log in?

If your account locks, please wait 30 minutes and try again. If that doesn’t work, please email or call our support line.

Two Step Verification

What is Two Step Verification?

Two step verification is an extra layer of security that requires not only your user name and password, but one other piece of information that only you know. Banner supports three types of verification:

An automated phone call that will provide you with a verification code or PIN number to enter
A text message with a verification code or PIN number
使用一个Time-based One Time Password (TOTP) to obtain a verification code or PIN number.

如何设置我的帐户以使用两步验证？

从仪表板配置文件中的帐户设置中，将切换设置为ON。检查框（ES）是否要使用的验证类型。您可以使用任何类型（）s。如果您选择多个以上，则需要在登录过程中输入两者。

什么是基于时间的一次密码（TOTP）？

基于时间的一次性密码（TOTP）是单个使用密码，该密码是由您下载到平板电脑或智能手机上的第三方应用程序生成的。您可以选择您选择的任何第三方，但是一个例子是Google Authenticator，Microsoft Authenticator，FreeOTP，AndOTP等。

What are the benefits of Two Step Verification?

There are many benefits of Two Step Verification including enhanced security, fraud prevention and additional protection if someone knows or guesses your user ID and password. It also allows you to setup the best method for you to secure your data such as Phone Call, Text Message and TOPT verification.

这是可选的还是强制性的？

Currently, two step verification is strongly recommended but not required. This will become mandatory in the coming months as Banner moves to provide you with the most secure way to access your healthcare information.

When to Call Support

Please call our support line if you encounter any of the issues below:

您的安全问题是不正确的
The account information you are linking to is not yours
Some of the information is incorrect
You are getting an error message or a message saying something went wrong
You need to update/correct information in your profile
Change the email you want to use for communications
You no longer have access to the email address on file

Mybanner患者门户

Access your health information anytime, anywhere.Your Banner Health account allows you manage your care from any device so you can: view lab results, request medical records, book appointments, message a doctor’s office and access important documents.

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Mybanner患者门户