Frequently Asked Questions (FAQ) and Online Form

回到患者和游客

Many of your questions can also be answered with our self-help FAQ. Check for your question below. If you don't find the answer you're looking for, you may fill out an online form at the bottom of the this page.


Question: How do I find a patient in a Banner Health facility?

Answer:To find a patient in a Banner Health facility or to find a patient's room number, please contact the hospital operator. To find the number of the facility, please see our phone list. Please note that this site does not accept emailed messages to patients.

Question: How do I get a copy of medical records?

Answer:You can request a copy of medical records online throughMyBanneror you can contact the facility or physicians’ office directly and ask for the medical records department. To find the phone number of a Banner Health facility or physician’s office, please see our phone list.

Question: How can I speak with someone in the billing department?

Answer:To speak with the billing department, contact the facility directly and ask for the billing department. To find the number of the facility, please see our phone list.

Question: How can I volunteer at a facility?

Answer:志愿者在设施,直接联系该设施,并要求志愿者部门。要查找设施的数量,请参阅我们的电话列表。您也可以查看我们的volunteer sectionto find out more about our programs.

Question: How can I obtain a copy of a birth or death certificate?

Answer:TheNational Center for Health Statistic'sweb site has information on how to obtain a birth or death certificate for every state.

Question: Where can I find medical advice or health information?

Answer:如果您正在经历危及医疗紧急情况的生命,请立即拨打911。

If you would like information health conditions and treatments, visit ourhealth information center.

If your question has not been answered above, please forward comments, suggestions and feedback through ouronline form.

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